Privacy Policy

Last updated: 20 March 2026

Denzarc ("we", "our", or "us") operates the Denzarc platform and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our invoicing, sales tracking, expense management, customer and inventory tools, AI insights, and related features (collectively, the "Service"). Please read this policy carefully. By using Denzarc, you agree to the practices described below.

1. Information We Collect

We collect information that you provide directly (e.g. when you sign up, create invoices, add customers or products, or contact support) and information we obtain automatically (e.g. device and usage data when you use our website or app). This may include:

Account and profile data (email, name, business name, address, phone, logo)
Business data you enter (invoices, sales, expenses, customers, inventory, products)
Payment and subscription information (e.g. for Pro plan upgrades via our payment provider)
Log and usage data (IP address, browser type, pages visited, features used)

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve the Service; to process payments and subscriptions; to send you important notices (e.g. subscription reminders, low-stock alerts); to respond to support requests; to enforce our terms and policies; and to comply with applicable law. We do not sell your personal information to third parties for marketing purposes.

3. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. Your data is stored and processed using industry-standard infrastructure and access is restricted to those who need it to operate the Service. Payment processing is handled by trusted third-party providers and we do not store your full payment card details on our servers.

4. Data Sharing and Third Parties

We may share your information with service providers that help us run the Service (e.g. hosting, analytics, authentication, payment processing, email delivery). These providers are contractually required to protect your data and use it only for the purposes we specify. We may also disclose information where required by law or to protect our rights, users, or the public.

5. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or export your personal data, or to object to or restrict certain processing. You can update much of your profile and business information in your account settings. For other requests or questions about your data, contact us via our Contact or Support page.

6. Retention and Deletion

We retain your information for as long as your account is active or as needed to provide the Service and fulfil the purposes described in this policy. You may request deletion of your account and associated data; we will process such requests in accordance with our Terms of Service and applicable law.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of Denzarc after such changes constitutes acceptance of the updated policy.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our Contact page or Support.